Cookie Policy

This Cookie Policy describes how JOY uses cookies and other technologies to provide you with the best possible experience on the Site, keep your account safe, track and understand usage of the Site, and show you relevant advertising.

We use cookies for authentication and functionalitysecuritypreferences and features, and to conduct anonymous analytics and research. These cookies are placed automatically on your device when you visit our Site, since we consider them necessary to use some key functionalities of the Site. There are other cookies that we will only use with your prior consent, specifically third-party cookies and analytics and research tools that collect some type of personal data. In any case, you can opt-out or delete all of them at any time.

A cookie is a small text file placed onto your device that helps us recognize you on the Site and remembers your preferences. Cookies may also be set by other websites or services that run content on the specific page you’re visiting. We work with various partners for marketing, and analytics (“JOY Partners”).

What types of cookies does JOY use?

JOY uses “session cookies” and “persistent cookies.” Session cookies are temporary cookies that are erased when you close your web browser. A persistent cookie remains on your device until it expires or until you manually delete it. We also use “first-party cookies” – cookies that are set by us – and “third-party cookies” or requests that allow other third-parties to have access to the information collected.

What are cookies used for?

Cookies are used to help us understand how our Site is being utilized, to recognize you when you visit our Site, remember your preferences, and to allow us to bring you relevant advertising.

Analytics and ResearchThese cookies are used to identify and fix errors, understand how visitors use our Site, research and test different features, and analyze how visitors arrive at and use our Site. See more information here. To opt-out follow the instructions here.

PurposeDescription
Authentication and FunctionalityThese cookies help us to determine whether or not you are signed into the Site and to keep you signed in as you access or use different pages and features on our Site. See more information here. To opt-out follow the instructions here.
SecurityWe use these cookies to enable and support security features, detect malicious activity, and protect your data from unauthorized access. See more information here. To opt-out follow the instructions here.
Preferences and FeaturesThese cookies are used to enable features on the Site, including sharing content to your social networks, opt-out requests, logging in with your LinkedIn account, filling out forms more easily, using live chat, and showing you the right information on our Site. See more information here. To opt-out follow the instructions here.
Authentication and Functionality

You may not be able to log into our site or use some functionalities such as sharing content to your social network if you opt-out of these cookies.

SourcePersonal data collectedRetention Period
JOYSession identifier, geolocation, device and IP address.12 months
Security

JOY may not be able to quickly address errors or know that an error is occurring if you opt-out of these cookies.

SourcePersonal data collectedRetention Period
CloudflareWe use Cloudflare tools to protect our site from security threats. No personal data is collected.13 months
Preferences and Features

You can opt-out of these cookies and keep using our Site, but you may not be able to share content to your social networks and we will not be able to offer you a personalized experience.

Analytics and Research

We ask your opt-in consent for certain analytic cookies that collect some type of personal data. The rest of the analytic cookies do not collect any personally identifiable information, but are necessary for us to understand how visitors interact with our Site and to be able to optimize our Site and licensed content. In any case, you can opt-out of all our analytic cookies at any time and carry on browsing normally.

SourcePersonal data collectedRetention Period
GoogleThese cookies are used to collect website statistics and track conversion rates. No personally identifiable information is collected.1 month/180 days
Google AnalyticsWe use Google Analytics to generate statistical data on how our visitors use our Site. We use IP masking to ensure that no personally identifiable information is collected.Session/2 years

Do Not Track Signals

JOY does not currently respond to ‘do not track’ signals.

You can control and delete these cookies through your browser settings as follows:

Your choices

To opt-out of advertising or analytic cookies you can also use the following tools:

Type of cookieSourceOpt-Out tools
Analytics and ResearchGoogle AnalyticsOpt-Out choice 1 and 2

You can also contact us if you have questions or need support to opt-out.

Contact

We will keep working on providing more choices and information on our privacy practices, but if you have questions or concerns regarding our use of cookies you can contact us at:

privacy@joyweightmanagement.com

Last Updated: May 30, 2021